10A NCAC 09 .0514         OPERATIONAL AND PERSONNEL POLICIES

(a)  Each center shall have written policies that describe the operation of the center and the services that are available to parents and their children. The operational policies shall include at least the following information:

(1)           the days and hours the center operates;

(2)           the age range of the children served;

(3)           admission requirements and enrollment procedures;

(4)           parent fees and payment plan;

(5)           information about services provided by the center, such as number of meals served, before and after school care, and transportation;

(6)           items, if any, to be provided by parents;

(7)           a schedule of daily, weekly, and monthly cleaning duties;

(8)           written procedures for reporting suspected child abuse and neglect;

(9)           the center's discipline policy for behavior management;

(10)         a description of opportunities for parent participation; and

(11)         nutrition policies.

(b)  Operational policies shall be discussed with parents on or before the child's first day of attendance in the center. A copy of the policies shall be given to the parents on or before the child's first day of attendance and the parents shall be notified in writing of all changes in policy.

(c)  Copies of operational policies and any subsequent changes to those policies shall be distributed to the staff.

(d)  Each center in which more than two staff are required to meet staff/child ratios shall have a written personnel policy that includes at least the following information:

(1)           job descriptions for each position;

(2)           minimum qualifications for each position, including reference checks;

(3)           health and medical requirements;

(4)           requirements and provisions for in-service training;

(5)           provisions for leave time and other absences;

(6)           procedures for on‑going supervision and regular evaluation of work performance; and

(7)           resignation and termination procedures.

(e)  Personnel policies shall be discussed with each employee at the time of employment and a copy of the policies shall be available to all staff. Staff shall be notified in writing of all changes in personnel policies.

(f)  In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan.

(g)  All personnel files of employees hired after April 1, 1999, shall also include a signed and dated statement verifying that the employee received a copy of his or her job description and has reviewed the personnel and operational policies.

History Note:        Authority G.S. 110‑88(7); 110-90(4); 143B‑168.3;

Eff. April 1, 1999;

Prior to amendment of May 1, 2006 this language was located in Rule .1602;

Amended Eff. May 1, 2006;

Readopted Eff. March 1, 2019 (Transferred from 10A NCAC 09 .2805).